“Man-machine interface”(Human-Computer Interface;HCI) at computer information science and technology area in, mean the computer relevant hardware and software, it for provide user and of the computer the passage or bridge of communication and interaction.Also because the of person’s machine emphasizes very much toward the communication with and the need of user is lord, is also emphasize user’s direction(User-Oriented) and the center(User-Centered) of user, so the man-machine interface is again called user’s interface(User-Interface).In the electronic commerce environment,website design user’s interface is a business enterprise to fasten interaction piping, Rayport and Jaworski with their customer’s at 2001 put forward 7 Cs mode, it is mainly customer’s interface analyzed electronic commerce with the Wu and put forward the customer interface of store in the website to weigh in response to the Zhao is making the customer permit an operation and make its satisfaction.Therefore, a successful website designs and is decided by whether its interface can customer the need and business enterprise provides of service takes into to integrate, interface seven main factors in website of 7 Cs structure is introduced as follows:ink box
1Context(organize)
Design and method Chen of contents in the website, match function and beautiful sex in the meantime need.The function means contents in the website with have built-up way to present, let user square to browse availably.But the beauty then include the color of web page to fasten and other send the sense of vision of message of topic.
2Content(contents)
Point the contents delivered on website.Include product and service contents( like each section room brief introduction,Email Marketing ground position in hospital etc. information), promote sales a project, the customer supports, new information in time, various and product or serve related information, provides product or service information with the multi-media way.(such as:with the speech or the animation description product or service contents)toner
3Community(agency)
The interactive space that provides the website the user’s, let the user have ownership or and feeling.Include on-line beg for a version( if the disease begs for garden area), member the electronics mailbox detailed list or speech plank etc..
4Customization(the guest system turns)
The website provides an user to order to is the function of contents information that he or she wants to read from the body.Each user can enjoy with many pages that only enjoy together after logging on, can make the customer have, close of felling.
5Communication(communicate a way)
Website and the communication way of the user’s include to tell every kind of information( like ePaper) by E-mail, or can make the user provide the piping of suggestion.( like suggestion mailbox)
6Connection( knot)
The website is with the knot of other external related websites.Being like to cure a website can squarely knot to otherly cure information organization( if cure an information net), Department of Health in the government hospital, central health insurance bureau, cure academic think factory( like Taiwanese medical science meeting) etc..led grow lights
7Commerce(business)
Support various interface function for handing over, like on-line register, register search and cancel, pay fee function etc..
